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These days its no joke to start your own business and be completely independent like Books INC! This is a very impressive task that they should be proud of. I have my own laser sights company and I know exactly how hard this can really be to manage a business.

This website ie great! We order a lot of books and magazines for our customers to read at my cheap auto insurance company. This is really helpful for where to buy books in my area. Keep up the good work!

I think you guys are great. You guys know about books and I know more about lawyer videos than anyone I think. Thanks for having such a great website that is really informative. Thanks

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I am a local author. My book, "Boardinghouse Stew" is out this month from Hannover House (you can see more about it at www.boardinghousestew.com). I read about your bookstores in last Sunday's Chronicle and would like to add my support. Is it possible for me to have an "author's event" at one of your stores? I have been doing book signings at independent bookstores in Sonoma County, where I live, but San Francisco is my home town! "Boardinghouse Stew" is a novel, set in a Sacramento boardinghouse, during the early days of WW II. I see that you list it for sale on your website. Please tell me how, or if, a book signing can be arranged. Thank you. E. E. Smith

What a great name! I noticed that the club has selected my book -- To Come and Go Like Magic -- to read in April. I wanted to pass along my blog site. After the book is released in February, I'll be adding a discussion section for teachers/librarians/book clubs!

http://katiepickardfawcett.wordpress.com/

Thanks...and good reading!! KFawcett

I bought a book at the Palo Alto store yesterday, and have one complaint: The way the cash registers are set up, it's difficult for the clerks to see who is first in line, and hard for customers to know where they should wait. I think it would improve the store if a conspicuous sign marked the beginning of the queue, and the clerks were trained to regularly look around before taking a customer. It's really frustrating to be waiting and have someone barge in front of you, and it's frustrating for the person who unwittingly cuts in to be on the receiving end of a fellow patron's annoyance.

Other than that, I was very happy with my experience: I found just the book I wanted, and it was in great gift-giving condition.

This book store chain in every one of its locations, probably, though have only used Palo Alto and Burlingame locations so far, is in every way as functional and dedicated to its customers as an old - world bookstore. Books, Inc. in Burlingame was especially able to locate some hard - to - find editions of books I did need - and special thanks to Andrew, and his colleagues, for doing so much footwork in locating texts and fielding my frequent inquiries as to status of book orders. With much appreciation - "many thanks," again, and have a great rest of the week!

Sincerely,

Tom Spitters - Redwood City (July 2009)